At The Luna Project, we are committed to protecting the privacy of our supporters, volunteers, adopters, and anyone who interacts with our organization. This Privacy Policy explains how we collect, use, share, and safeguard your personal information. By engaging with us—whether through our website, events, donations, or adoption processes—you agree to the terms outlined here.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes your name, email address, phone number, mailing address, and payment details (e.g., when you donate or adopt an animal).
• Non-Personal Information: This includes data like website usage statistics, browser type, or IP address collected through cookies or similar technologies.
• Volunteer and Adopter Information: Details such as references, background information (if applicable), or preferences related to fostering or adopting animals.
• Photos and Stories: With your consent, we may collect photos, videos, or stories about you and adopted pets for promotional purposes.

2. How We Collect Information

We collect information when you:

• Visit our website (thelunaproject.org, if applicable).
• Make a donation online or in person.
• Sign up to volunteer, foster, or adopt an animal.
• Subscribe to our newsletter or contact us via email, phone, or social media.
• Attend our events or participate in surveys.

3. How We Use Your Information

The Luna Project uses your information to:

• Process donations, adoptions, or fostering applications.
• Communicate with you about our work, events, or updates (e.g., newsletters or adoption follow-ups).
• Improve our services, website, and outreach efforts.
• Recognize donors or volunteers (with your permission).
• Comply with legal obligations or ensure the safety of our animals and community.

4. Sharing Your Information

We respect your privacy and do not sell, trade, or rent your personal information. We may share your information only in these cases:

• Service Providers: With trusted third parties (e.g., payment processors or email services) who help us operate, under strict confidentiality agreements.
• Legal Requirements: If required by law or to protect The Luna Project, our animals, or others.
• With Consent: For example, if you allow us to share your adoption story publicly.

5. How We Protect Your Information

We take reasonable steps to keep your information secure, including:

• Using encryption for online donations and forms.
• Limiting access to personal data to authorized staff and volunteers.
• Regularly reviewing our security practices.

However, no system is 100% secure, and we cannot guarantee absolute protection against unauthorized access.

6. Your Choices and Rights

You can:

• Opt Out: Unsubscribe from emails or request we stop contacting you at any time.
• Access or Update: Ask to see or correct the information we have about you.
• Delete: Request that we remove your personal data, subject to legal or operational needs (e.g., adoption records).

To exercise these rights, contact us at thelunaprojectcda@gmail.com.

7. Cookies and Tracking

Our website may use cookies to enhance your experience (e.g., remembering your preferences). You can disable cookies in your browser settings, but this may limit some features.

8. Children’s Privacy

The Luna Project does not knowingly collect information from children under 13 without parental consent. If we learn we’ve collected such data unintentionally, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy as needed. Changes will be posted on our website with the updated date. This policy was last revised on March 24, 2025.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out:

• Email: thelunaprojectcda@gmail.com
• Phone: Coming soon
• Address: Coming soon

Thank you for supporting The Luna Project and our mission to give animals a second chance!